Part-Time Retail Associate — Customer Service

Goodwill of Central and Coastal Virginia; Chesapeake (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Goodwill of Central and Coastal Virginia is seeking a part-time Retail Associate for our Chesapeake store. The role involves providing friendly customer service, handling transactions, and keeping the sales floor well-presented. Evening and weekend availability is required.

Base pay is $13.00 per hour. No prior experience is required, and a criminal background check will be completed. High school diploma or GED preferred, with some flexibility on education and work experience combined.

Qualifications

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.

Responsibilities

• Demonstrates an enthusiastic, positive attitude at all times. Acts courteously and with interest in each customer encounter.
• Greets every customer swiftly upon entering the building. Makes eye contact and smiles. Thanks each customer at the end of the transaction and when they leave the store.
• Engages with customers, takes the opportunity to roam the sales floor to engage with customers and provides assistance if needed.
• Processes customer transactions quickly and accurately within the cash handling guidelines.
• Participates in putting fresh product out on the sales floor.
• Participates in rotating stock.
• Understands the store’s Round Up goal and meets the individual goal assigned by the store manager.
• Maintains the sales floor in a clean, neat and orderly fashion.
• Maintains wrap desks free of clutter.
• Responsible for maintaining all floor visual presentations i.e. houseware end caps, visuals on the end of the H‑rack, visuals with low stock.
• If unable to address store cleanliness issues, brings the situation to the attention of management.

Skills

Customer service

Cashier

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a part-time Retail Associate for our Chesapeake store. The role involves providing friendly customer service, handling transactions, and keeping the sales floor well-presented. Evening and weekend availability is required.

Base pay is $13.00 per hour. No prior experience is required, and a criminal background check will be completed. High school diploma or GED preferred, with some flexibility on education and work experience combined.