Retail Customer Pro II: Service, Sales & Stock

Dollar Tree Stores INC; Wauwatosa (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, process transactions, stock and unload merchandise, and maintain a clean, safe store environment.

The role requires good communication, the ability to lift 30–50 lbs., and previous retail or customer service experience. This is a part-time on-site position with opportunities to grow and develop within the company.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned*

Skills

Customer service

Communication skills

Mobility/physical stamina

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, process transactions, stock and unload merchandise, and maintain a clean, safe store environment.

The role requires good communication, the ability to lift 30–50 lbs., and previous retail or customer service experience. This is a part-time on-site position with opportunities to grow and develop within the company.