Retail Customer Expert & Store Merchandising Associate

The Michael's Companies; Capitola (CA); Hybrid; USD 23,000 - 27,000; Part time

Benefits offered by this job

Employee discounts

Health insurance

401(k) with employer match

Tuition assistance

Job summary

The Michaels Companies Capitola store is seeking a Store Associate to provide friendly, helpful service and keep the floor well-stocked and organized. You will assist customers in locating products and solutions, support checkout with accurate cash handling, and participate in truck unloading and replenishment activities.

This role involves engaging customers with our rewards programs, supporting omnichannel processes like BOPIS and SFS, and maintaining safety and store standards as part of a

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and assist customers in-store.
• Ensure fast and friendly checkout experience with proper cash handling.
• Unload trucks and stock merchandise, maintain planograms and in-stock levels.
• Engage customers on rewards programs and private label credit cards enrollment.
• Support omnichannel processes like Buy Online Pickup in Store and Ship From Store.
• Assist with safety programs and SOPs; promote Michaels values and image.

Skills

Retail experience

Customer service

Job description

The Michaels Companies Capitola store is seeking a Store Associate to provide friendly, helpful service and keep the floor well-stocked and organized. You will assist customers in locating products and solutions, support checkout with accurate cash handling, and participate in truck unloading and replenishment activities.

This role involves engaging customers with our rewards programs, supporting omnichannel processes like BOPIS and SFS, and maintaining safety and store standards as part of a