Retail Customer Experience Specialist I

Dollar Tree; Greenfield (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Greenfield, IL is seeking a part-time Customer Service Associate to provide a welcoming shopping experience. You will assist customers, handle transactions at the register, and help with stocking and merchandise recovery in a fast-paced retail setting.

The role emphasizes strong customer service, teamwork, and adherence to store standards. Candidates should be able to lift up to 50 lbs, work flexible hours, and maintain a clean, safe store environment.

Qualifications

• High school diploma or equivalent required or preferred.
• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a clean, safe, and respectful store environment and interact professionally with customers and colleagues.
• Ensure store areas are neat, clean, and presentable including bathrooms and floors.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

Family Dollar in Greenfield, IL is seeking a part-time Customer Service Associate to provide a welcoming shopping experience. You will assist customers, handle transactions at the register, and help with stocking and merchandise recovery in a fast-paced retail setting.

The role emphasizes strong customer service, teamwork, and adherence to store standards. Candidates should be able to lift up to 50 lbs, work flexible hours, and maintain a clean, safe store environment.