Retail Customer Experience Specialist I

Dollar Tree Stores INC; Arlington Heights (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health, dental and vision insurance

Job summary

Dollar Tree Stores INC in Arlington Heights, IL is seeking a part-time Customer Service Associate to help customers with questions, process transactions at the register, and assist with stocking and store upkeep. The role emphasizes friendly interactions and maintaining a clean, safe shopping environment.

You will assist with unloading trucks, stock replenishment, and ensuring inventory accuracy while upholding company policies.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Cash handling

Sales recommendations

Loss prevention

Stock replenishment

Merchandise unloading

Store cleanliness

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Arlington Heights, IL is seeking a part-time Customer Service Associate to help customers with questions, process transactions at the register, and assist with stocking and store upkeep. The role emphasizes friendly interactions and maintaining a clean, safe shopping environment.

You will assist with unloading trucks, stock replenishment, and ensuring inventory accuracy while upholding company policies.