Retail Customer Experience Specialist — Flexible Schedule

Walgreens; Worcester (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Worcester is seeking a Retail Customer Experience Associate to provide courteous, efficient checkout and personalized service at the register. You will engage customers, answer questions, and support store operations to ensure a delightful shopping experience.

Responsibilities include processing sales, handling cash and returns, maintaining clean shelves, and assisting with promotions and photo services as needed. Flexible schedule, English fluency required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Registers sales on the cash register and provides courteous, fast checkout.
• Engages customers by greeting and offering assistance with products and services.
• Recommends sale items and cross-sell/upsell opportunities.
• Keeps counters and shelves clean and merchandised; takes inventory and prices items.
• Maintains store appearance and supports exterior and interior maintenance.
• Follows asset protection procedures to minimize loss.
• Assists with photo area services and web pick-up duties as needed.
• Attends training sessions and completes required PPLs.

Skills

Customer service

Cash handling

Retail experience

English fluency

Tools

POS system

Store equipment

Job description

Walgreens in Worcester is seeking a Retail Customer Experience Associate to provide courteous, efficient checkout and personalized service at the register. You will engage customers, answer questions, and support store operations to ensure a delightful shopping experience.

Responsibilities include processing sales, handling cash and returns, maintaining clean shelves, and assisting with promotions and photo services as needed. Flexible schedule, English fluency required.