Retail Customer Experience Specialist - Flexible Hours

Walgreens; Billerica (MA); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Massachusetts is seeking a customer-focused team member to handle cashier duties, assist customers on the floor, and ensure a fast, friendly checkout experience.

You will process sales, manage returns, restock shelves, and help maintain clean, inviting displays while upholding store policies. Experience in retail and English fluency are preferred; willingness to work evenings and weekends is required.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Preferred six months of retail experience.

Responsibilities

• Registers sales at cash register and provides courteous, efficient checkout service.
• Assist customers with product questions and locating items.
• Recommends items and up-sells when appropriate.
• Keeps counters and shelves clean and merchandised; handles returns and exchanges.
• Performs price checks, inventory checks, and supports loss prevention.
• Supports store maintenance and orderly displays; upholds policies.
• Provides customer service in photo area and web pickup as needed.

Skills

Cashier experience

Customer service

English fluency

POS software

Merchandising

Tools

POS software

Inventory tracking systems

Job description

Walgreens in Massachusetts is seeking a customer-focused team member to handle cashier duties, assist customers on the floor, and ensure a fast, friendly checkout experience.

You will process sales, manage returns, restock shelves, and help maintain clean, inviting displays while upholding store policies. Experience in retail and English fluency are preferred; willingness to work evenings and weekends is required.