Customer-Centric Retail Associate | Flexible Hours & Discount

The TJX Companies, Inc.; Burlington (VT); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) associate contributions

Health care FSA

HSA

Life insurance

Paid holidays

Scholarship program

Job summary

The TJX Companies, Inc. in Burlington, VT is seeking a Store Associate to deliver exceptional customer experiences, maintain a clean and organized store, and support operating standards across departments.

You will engage customers, process transactions, and promote rewards programs while upholding store policies and safety practices. The role emphasizes teamwork, adaptability, and attention to detail, with opportunities to learn the merchandising standards and participate in loss prevention

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Teamwork

Flexibility

Lifting heavy objects

Job description

The TJX Companies, Inc. in Burlington, VT is seeking a Store Associate to deliver exceptional customer experiences, maintain a clean and organized store, and support operating standards across departments.

You will engage customers, process transactions, and promote rewards programs while upholding store policies and safety practices. The role emphasizes teamwork, adaptability, and attention to detail, with opportunities to learn the merchandising standards and participate in loss prevention