Retail Customer Experience Specialist

Dollar Tree, Inc.; Woodstock (IL); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Medical Insurance

Pharmacy Benefits

Dental Insurance

Vision Insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Woodstock store and help deliver a friendly, fast shopping experience.

You will assist customers with questions, process sales at the register, stock shelves, unload shipments, and keep the store clean and safe while upholding company standards and a positive attitude.

This role emphasizes teamwork, reliability, and strong communication to support daily store operations and customer satisfaction.

Qualifications

• Retail or customer service experience preferred (in retail, hotel, restaurant, grocery, or drug store).
• Must be able to lift 30–50 lbs. and perform physical tasks (standing, walking, bending, lifting).
• Strong communication and problem-solving skills required.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Ensure a clean, safe, respectful environment and professional interactions.

Skills

Customer service

Communication

Organization

Problem solving

Relationship management

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Woodstock store and help deliver a friendly, fast shopping experience.

You will assist customers with questions, process sales at the register, stock shelves, unload shipments, and keep the store clean and safe while upholding company standards and a positive attitude.

This role emphasizes teamwork, reliability, and strong communication to support daily store operations and customer satisfaction.