Retail Customer Experience Specialist

Walgreens Co.; Williamsburg (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking an upbeat associate to deliver a distinctive customer experience at the checkout and throughout the store. You will handle transactions, greet customers, assist with product recommendations, and maintain clean, organized shelves to support efficient shopping.

The role requires flexibility, including evenings and weekend hours, and prior retail exposure is a plus. All duties focus on fast, courteous service while upholding store policies and asset protection standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Skills

Fluent English

Job description

Walgreens Co. is seeking an upbeat associate to deliver a distinctive customer experience at the checkout and throughout the store. You will handle transactions, greet customers, assist with product recommendations, and maintain clean, organized shelves to support efficient shopping.

The role requires flexibility, including evenings and weekend hours, and prior retail exposure is a plus. All duties focus on fast, courteous service while upholding store policies and asset protection standards.