Retail Customer Experience Specialist

Walgreens Co.; New Haven (CT); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens Co. delivers a distinctive customer experience at the point of sale, greeting customers and assisting with products and services. Employees manage checkout, process returns, and help with promotions while keeping shelves neat and organized.

The role emphasizes friendly, proactive service and adherence to store policies. The position requires flexible availability, including evenings/weekends, and prior retail or Walgreens experience is preferred.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Greet customers and offer assistance with products and services.
• Register sales on cash register and provide courteous checkout service.
• Recommends items and promotes add-on sales.
• Maintain store cleanliness and merchandise displays.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Cash handling

Greeting customers

Team collaboration

Tools

POS system

Job description

Walgreens Co. delivers a distinctive customer experience at the point of sale, greeting customers and assisting with products and services. Employees manage checkout, process returns, and help with promotions while keeping shelves neat and organized.

The role emphasizes friendly, proactive service and adherence to store policies. The position requires flexible availability, including evenings/weekends, and prior retail or Walgreens experience is preferred.