Retail Customer Experience Specialist - Flexible Hours

Walgreens Co.; Fairview Heights (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is hiring a Customer Experience Associate to greet customers, assist with products, and provide fast, friendly checkout service at the register. You will upsell items, maintain neat shelves, and help with web pickup orders while following store policies and asset protection procedures.

The role emphasizes delivering a distinctive customer experience and collaborating with team members to resolve issues and ensure customer satisfaction.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule (evenings and weekends).

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Operate cash register, process transactions, returns, exchanges, and refunds.
• Recommend items and upsell to customers.
• Keep counters and shelves clean and well merchandised and price merchandise as directed.
• Maintain store appearance and assist with inventory checks.
• Support web order pickup and delivery to customers as needed.
• Follow asset protection procedures to minimize loss.

Skills

Customer service

Cash handling

Tools

Store systems

Job description

Walgreens Co. is hiring a Customer Experience Associate to greet customers, assist with products, and provide fast, friendly checkout service at the register. You will upsell items, maintain neat shelves, and help with web pickup orders while following store policies and asset protection procedures.

The role emphasizes delivering a distinctive customer experience and collaborating with team members to resolve issues and ensure customer satisfaction.