Retail Customer Experience Specialist — Flexible Hours

Walgreens Co.; Wilkesboro (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused associate to deliver a distinctive checkout and shopping experience in a busy store in the United States. You will greet customers, help with products, and process sales at the register, including returns and exchanges.

Maintain clean aisles and stock levels, and assist with photo services and web-pickup orders. The role requires flexibility, including evenings and weekends, and typically benefits from prior retail experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Resolve customer issues and answer questions for a delightful experience.
• Process sales on the cash register and handle refunds or exchanges as needed.
• Maintain clean, well merchandised counters and shelves and assist with stock rotation.
• Provide service in the photo area and support web pick-up orders.

Skills

Customer service

Cash handling

Retail operations

Inventory awareness

Communication

Tools

POS system

Cash register hardware

Job description

Walgreens Co. is seeking a customer-focused associate to deliver a distinctive checkout and shopping experience in a busy store in the United States. You will greet customers, help with products, and process sales at the register, including returns and exchanges.

Maintain clean aisles and stock levels, and assist with photo services and web-pickup orders. The role requires flexibility, including evenings and weekends, and typically benefits from prior retail experience.