Retail Customer Experience Specialist

Sherwin-Williams Co.; Traverse City (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #1320 at 1204 S Garfield Avenue, Traverse City, MI 49686.

The role centers on helping wholesale and retail customers, answering questions about products, recommending solutions, and maintaining the store's visual standards. It also supports achieving sales goals while delivering excellent service to customers, including handling cash and sensitive information, with a background review for safety.

Qualifications

Responsibilities

• Assist customers and determine their needs; answer questions about Sherwin-Williams products and recommend solutions.
• Resolve customer concerns promptly to ensure maximum satisfaction and maintain store standards.
• Stay up-to-date with product features and maintain high quality and visual standards of products and store.
• Aim to achieve store sales goals while delivering excellent customer service.

Skills

Customer service

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #1320 at 1204 S Garfield Avenue, Traverse City, MI 49686.

The role centers on helping wholesale and retail customers, answering questions about products, recommending solutions, and maintaining the store's visual standards. It also supports achieving sales goals while delivering excellent service to customers, including handling cash and sensitive information, with a background review for safety.