Retail Customer Experience Specialist

Dollar Tree Stores INC; Richmond (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Health insurance

Dental insurance

Vision insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Dollar Tree Stores INC in Richmond is seeking a Part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, keep the store clean, stock shelves, and unload trucks as needed.

You will uphold safety, provide friendly service, follow store procedures, and contribute to a productive, welcoming environment for customers and team members. Part-time hours and a focus on customer satisfaction are emphasized.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Lifting

Instruction following

Relationship mgmt

Education

High school diploma

Job description

Dollar Tree Stores INC in Richmond is seeking a Part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, keep the store clean, stock shelves, and unload trucks as needed.

You will uphold safety, provide friendly service, follow store procedures, and contribute to a productive, welcoming environment for customers and team members. Part-time hours and a focus on customer satisfaction are emphasized.