Retail Customer Experience Specialist

michaels; Port Charlotte (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels PORT CHARLOTTE, FL is seeking team members to deliver friendly customer service, help customers shop, and ensure a fast, friendly checkout experience. You will assist with truck unload, stocking, and maintaining in-stock merchandise while following SOPs and company policies.

Preferred candidates have retail or customer service experience, can stand for long periods, and will engage customers with the Rewards program and omnichannel processes like BOPIS and SFS.

Qualifications

• Retail and/or customer service experience preferred
• Able to stand for long periods
• Interact professionally with customers and teammates

Responsibilities

• Provide friendly customer service and assist shoppers in finding products
• Deliver a fast, friendly checkout experience with cash handling to standards
• Engage customers in rewards and enrollments, and assist with Omni channel processes
• Help with stocking, truck unload, planograms and merchandise recovery
• Support store recovery, SISO and AD set duties; comply with SOPs

Skills

Customer service

Cash handling

Retail experience

Job description

Michaels PORT CHARLOTTE, FL is seeking team members to deliver friendly customer service, help customers shop, and ensure a fast, friendly checkout experience. You will assist with truck unload, stocking, and maintaining in-stock merchandise while following SOPs and company policies.

Preferred candidates have retail or customer service experience, can stand for long periods, and will engage customers with the Rewards program and omnichannel processes like BOPIS and SFS.