Retail Customer Experience Specialist

Dollar Tree, Inc.; New Haven (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in New Haven, IN is hiring a Customer Service Associate to deliver friendly help at the register and on the floor. You will assist customers, stock shelves, and keep areas clean while maintaining safety and accuracy in everyday store operations.

The role emphasizes strong communication, reliability, and teamwork as part of a busy retail environment. This position is ideal for someone who enjoys helping customers and thrives in a fast-paced setting with opportunities to grow.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service experience

Follow instructions

Communication skills

Organizational skills

Problem-solving skills

Physical stamina (lift 30-50 lbs)

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in New Haven, IN is hiring a Customer Service Associate to deliver friendly help at the register and on the floor. You will assist customers, stock shelves, and keep areas clean while maintaining safety and accuracy in everyday store operations.

The role emphasizes strong communication, reliability, and teamwork as part of a busy retail environment. This position is ideal for someone who enjoys helping customers and thrives in a fast-paced setting with opportunities to grow.