Retail Customer Experience Specialist

Dollar Tree, Inc.; Southport (IN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Southport, Indiana to provide outstanding service and assist customers with questions and recommendations.

Responsibilities include handling sales at the register, stocking merchandise, unloading trucks, and maintaining a clean, safe store environment. The role requires the ability to lift 30–50 lbs, strong communication skills, and prior customer service experience in retail or related fields.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat areas.
• Other duties as assigned*.

Skills

Customer service experience

Follow instructions

Lifting ability 30-50 lbs

Excellent communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Southport, Indiana to provide outstanding service and assist customers with questions and recommendations.

Responsibilities include handling sales at the register, stocking merchandise, unloading trucks, and maintaining a clean, safe store environment. The role requires the ability to lift 30–50 lbs, strong communication skills, and prior customer service experience in retail or related fields.