Retail Customer Experience Specialist

Walgreens Co.; Natick (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens Co. in Natick, MA is hiring a Retail Customer Experience Associate to greet customers, offer assistance, and provide friendly checkout service. You will help customers with products, answer questions, and ensure a positive shopping experience.

You will handle cash, maintain clean and well-stocked displays, and support promotional setups while following company policies and procedures. Flexibility for evenings and weekends is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Provide courteous, fair, friendly, and efficient checkout service at the cash register.
• Handle transactions, returns, refunds, and exchanges as needed.
• Keep counters and shelves clean, well merchandised, and stocked.
• Ensure compliance with store policies and maintain asset protection.
• Assist with exterior and interior maintenance of the store and promotional displays.

Skills

Customer service

Cash handling

Merchandising

English fluency

Communication

Job description

Walgreens Co. in Natick, MA is hiring a Retail Customer Experience Associate to greet customers, offer assistance, and provide friendly checkout service. You will help customers with products, answer questions, and ensure a positive shopping experience.

You will handle cash, maintain clean and well-stocked displays, and support promotional setups while following company policies and procedures. Flexibility for evenings and weekends is required.