Delightful Retail Customer Experience Associate

Walgreens Co.; Woburn (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

None

Job summary

Walgreens Co. in Massachusetts is seeking a Customer Experience Associate to greet customers, assist with products, and provide friendly checkout service.

You will handle cash, advise on purchases, and support photo services and web-pickup orders in a fast-paced retail environment. The role emphasizes maintaining clean, well-merchandised aisles, upholding store policies, and assisting with inventory and displays.

Qualifications

• Fluent in reading, writing, and speaking English.
• willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Register purchases at the register, handle cash, and process returns, exchanges, and rain checks.
• Keep counters and shelves clean and merchandised; check in and price merchandise.
• Provide customer service in the photo area and oversee web pick-up orders.
• Assist with exterior and interior store maintenance and uphold store policies.

Skills

Customer service

Cash handling

Merchandising

Inventory

Retail sales

Communication

Tools

POS system

Store equipment

Job description

Walgreens Co. in Massachusetts is seeking a Customer Experience Associate to greet customers, assist with products, and provide friendly checkout service.

You will handle cash, advise on purchases, and support photo services and web-pickup orders in a fast-paced retail environment. The role emphasizes maintaining clean, well-merchandised aisles, upholding store policies, and assisting with inventory and displays.