Retail Customer Experience Specialist

The TJX Companies, Inc.; Morgan Hill (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Referral bonuses

Medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking a team member for our Morgan Hill, CA TJ Maxx store to deliver a superior customer experience.

You will engage with customers, maintain a clean sales floor, and support operations across merchandising, checkout, and loss prevention while contributing to a positive store culture. Role requires strong communication, organizational skills, and the ability to multi-task in a fast-paced retail environment.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Adhere to operating standards and loss prevention policies.
• Promote credit and loyalty programs and assist in store recovery and merchandising tasks.
• Process sales, returns, and monetary transactions accurately according to procedures.
• Support safety, housekeeping, and a positive store culture.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Lifting heavy objects

Job description

The TJX Companies, Inc. is seeking a team member for our Morgan Hill, CA TJ Maxx store to deliver a superior customer experience.

You will engage with customers, maintain a clean sales floor, and support operations across merchandising, checkout, and loss prevention while contributing to a positive store culture. Role requires strong communication, organizational skills, and the ability to multi-task in a fast-paced retail environment.