Retail Customer Experience Specialist

The TJX Companies, Inc.; Medford (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Pet insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Disability insurance

Paid parental leave

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a store associate in Medford, NY to deliver a high-quality customer experience, maintain a clean store environment, and support operations across departments as needed.

You will engage with customers, process transactions, and promote loyalty programs in a fast-paced retail setting. Ideal candidates bring excellent customer service, flexible availability, and strong communication skills, with a readiness to lift items and adapt to changing business needs.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of lifting heavy objects.

Responsibilities

• Role models established customer experience practices with customers.
• Accurately rings customer purchases/returns and handles change.
• Promotes credit and loyalty programs.
• Maintains store cleanliness and recovery standards.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Job description

The TJX Companies, Inc. is seeking a store associate in Medford, NY to deliver a high-quality customer experience, maintain a clean store environment, and support operations across departments as needed.

You will engage with customers, process transactions, and promote loyalty programs in a fast-paced retail setting. Ideal candidates bring excellent customer service, flexible availability, and strong communication skills, with a readiness to lift items and adapt to changing business needs.