Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Bloomfield (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan contributions

Health/dental/vision coverage

Paid holidays

Employee assistance program

Job summary

The TJX Companies, Inc. is hiring at our Bloomfield, NJ location to deliver outstanding customer service and maintain a clean, organized store environment. You will engage customers, promote loyalty programs, and support store operations with accuracy in ringing transactions and merchandising.

Ideal candidates have strong communication, multitasking ability, and retail experience. The role supports a flexible schedule, safety, and teamwork in a dynamic retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Role model customer experience practices with internal and external customers.
• Support a positive store culture with honesty, integrity, and respect.
• Accurately ring purchases/returns and count change according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and processes for the sales floor.
• Prepare merchandise for the sales floor following procedures.
• Participate in store recovery and maintain store cleanliness.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support shrink reduction goals and safety initiatives.
• Address changes in direction or unexpected situations effectively.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Heavy lifting

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. is hiring at our Bloomfield, NJ location to deliver outstanding customer service and maintain a clean, organized store environment. You will engage customers, promote loyalty programs, and support store operations with accuracy in ringing transactions and merchandising.

Ideal candidates have strong communication, multitasking ability, and retail experience. The role supports a flexible schedule, safety, and teamwork in a dynamic retail setting.