Retail Customer Experience Champion

The TJX Companies, Inc.; City of Albany (NY); Presencial; USD 22.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount

401(k) Plan

Health benefits

Descripción de la vacante

The TJX Companies, Inc. in Albany, NY is seeking a role focused on delivering a highly satisfied customer experience. You will engage with customers, adhere to operating standards, and support store operations across areas as needed.

A priority is maintaining a clean, organized store and promoting loyalty programs. The position emphasizes excellent customer service, flexibility, and the ability to multitask in a dynamic off-price retail environment.

Formación

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsabilidades

• Model established customer experience practices with internal and external customers.
• Maintain clean and organized store environment.
• Process customer purchases/returns accurately and count change.
• Promote credit and loyalty programs.
• Maintain merchandising standards and procedures.
• Prepare merchandise for the sales floor per procedures.
• Participate in store recovery and safety initiatives.
• Support shrink reduction goals and safety awareness.
• Perform other duties as assigned.

Conocimientos

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Ability to lift

Retail experience

Descripción del empleo

The TJX Companies, Inc. in Albany, NY is seeking a role focused on delivering a highly satisfied customer experience. You will engage with customers, adhere to operating standards, and support store operations across areas as needed.

A priority is maintaining a clean, organized store and promoting loyalty programs. The position emphasizes excellent customer service, flexibility, and the ability to multitask in a dynamic off-price retail environment.