Customer Experience Retail Associate

The TJX Companies, Inc.; Holmdel Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a customer-focused team member to deliver a highly satisfying experience in our Holmdel, NJ location.

You will engage with customers, follow standard operating procedures, and support merchandising, checkout, and safety practices to maintain an organized store environment. Responsibilities include ringing up purchases, processing returns, promoting loyalty programs, and assisting with store recovery.

Qualifications

• Excellent customer service skills essential.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction.

Responsibilities

• Role models customer experience practices with customers and colleagues.
• Rings up purchases and processes returns following procedures.
• Promotes credit and loyalty programs to customers.
• Maintains merchandising standards and prepares merchandise for the floor.
• Supports store recovery and safety standards throughout the day.
• Adheres to labor laws, policies, and shrink reduction programs.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is seeking a customer-focused team member to deliver a highly satisfying experience in our Holmdel, NJ location.

You will engage with customers, follow standard operating procedures, and support merchandising, checkout, and safety practices to maintain an organized store environment. Responsibilities include ringing up purchases, processing returns, promoting loyalty programs, and assisting with store recovery.