Retail Customer Experience Specialist

G&M Oil Company Inc.; Lawndale (CA); On-site; USD 28,000 - 38,000; Full time

Job summary

G&M Oil Company Inc. is seeking a diligent store associate to provide exceptional customer service, operate the POS system precisely, and help maintain a clean, welcoming store environment for customers and staff.

You will need strong communication, basic math skills, and the ability to multitask as part of a team. English proficiency, safety awareness, and flexibility to work multiple shifts across district stores are required.

Qualifications

• A high school diploma or GED equivalent.
• Excellent computer skills / competency in PDI Enterprise POS (evaluation required).
• Excellent interpersonal skills.
• Ability to learn simple tasks quickly and work with little or no supervision.
• Basic math skills.
• Food Handlers Permit, if required by store/county.
• Ability to communicate (verbally and in writing) in English.
• Open availability to work all shifts as needed at home store and other stores within district when the need arises.

Responsibilities

• Operate POS (cash register and fuel console) precisely and accurately handle money and other types of payment received for product sold.
• Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast food sales.
• Check identification for alcohol, tobacco and lottery products according to company policy.
• Actively participate in all sales promotions and other campaigns. Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals.
• Review and adhere to all city, county, state, and federal laws affecting store operations.
• Maintain a neat personal appearance and wear company uniform and name tag at all times.
• Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by Store Manager.
• Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition.

Skills

Customer service

Multitasking

Team player

Communication skills

Basic math

Education

High school diploma or GED

Tools

PDI Enterprise POS

Job description

G&M Oil Company Inc. is seeking a diligent store associate to provide exceptional customer service, operate the POS system precisely, and help maintain a clean, welcoming store environment for customers and staff.

You will need strong communication, basic math skills, and the ability to multitask as part of a team. English proficiency, safety awareness, and flexibility to work multiple shifts across district stores are required.