Retail Customer Experience Specialist

dollartree

LaGrange (GA)

On-site

USD 17,000 - 22,000

Part time

13 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate in LaGrange, GA to provide a positive shopping experience. You will assist customers, handle transactions, and help keep the store stocked and clean.

The role involves lifting up to 50 lbs and standing for extended periods, with a focus on friendly customer interactions and teamwork. Responsibilities include processing sales, stocking merchandise, unloading trucks, and maintaining store appearance.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
  • Ability to follow instructions and interpret operational documents required.
  • Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing/pulling.
  • Excellent customer service and relationship management skills required.
  • Strong organizational and communication skills required.
  • Strong problem-solving and decision-making skills required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions at cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked and recover merchandise.
  • Receive merchandise and help with unloading trucks; stock replenishment.
  • Maintain a clean, safe, and respectful store environment.
  • Other duties as assigned*

Skills

Customer service
Relationship management
Organizational skills
Communication skills
Problem solving
Decision making
Follow instructions
Lift heavy items

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate in LaGrange, GA to provide a positive shopping experience. You will assist customers, handle transactions, and help keep the store stocked and clean.

The role involves lifting up to 50 lbs and standing for extended periods, with a focus on friendly customer interactions and teamwork. Responsibilities include processing sales, stocking merchandise, unloading trucks, and maintaining store appearance.

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