Guest Experience Specialist (Retail)

Dollar Tree, Inc.; Wyoming (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to provide excellent service at the Wyoming, MI store. You will assist customers, handle transactions, stock shelves, and help unload merchandise while maintaining a safe, clean, and friendly store environment.

This is a part-time role with responsibilities across cashiering, stocking, and customer engagement. Qualifications include a high school diploma (or equivalent) and prior retail or service experience.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform standing, walking, bending, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and restock merchandise.
• Receive merchandise and assist with unloading trucks and replenishment.
• Maintain a positive, safe environment with professional interactions.
• Keep store clean, restrooms stocked, and areas neat and presentable.
• Other duties as assigned.

Skills

Customer service

Retail experience

Instruction following

Lifting 30-50 lbs

Customer relationship

Organizational skills

Communication skills

Problem solving

Education

High school diploma

Job description

Dollar Tree is seeking a Customer Service Associate to provide excellent service at the Wyoming, MI store. You will assist customers, handle transactions, stock shelves, and help unload merchandise while maintaining a safe, clean, and friendly store environment.

This is a part-time role with responsibilities across cashiering, stocking, and customer engagement. Qualifications include a high school diploma (or equivalent) and prior retail or service experience.