Retail Customer Experience Specialist

H-E-B; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior customer service. You will stock, rotate products, and ensure safety and sanitation standards are met daily, while assisting customers with selections and locating items.

As part of the team, you will merchandise products, apply suggestive selling techniques, and help maintain accurate signage and back-room organization.

Qualifications

• Strong customer service skills are required.
• Excellent communication and interpersonal skills are required.
• Strong reading and writing skills are required.
• Good planning and organizing abilities are required.

Responsibilities

• Provide superior customer service and assist customers with selections.
• Stock, rotate, and maintain department cleanliness and safety standards.
• Merchandise products effectively and use suggestive selling to increase department sales.
• Maintain inventory accuracy and proper shelf signage; support back-room organization.
• Ensure compliance with safety, sanitation, and SOPs across departments.

Skills

Customer service

Communication

Interpersonal skills

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior customer service. You will stock, rotate products, and ensure safety and sanitation standards are met daily, while assisting customers with selections and locating items.

As part of the team, you will merchandise products, apply suggestive selling techniques, and help maintain accurate signage and back-room organization.