Retail Customer Experience Specialist

The TJX Companies, Inc.; Fredericksburg (VA); In loco; USD 20.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k)

Health insurance

Descrizione del lavoro

TJ Maxx in Fredericksburg, VA is hiring for a front-line associate. You will deliver an exceptional customer experience, ring sales, and support store operations to ensure a clean, organized shopping environment. Cross-training across departments may occur to meet business needs.

We value strong communication, attention to detail, and the ability to multitask in a fast-paced setting. The role offers competitive pay, associate discounts, and access to TJX benefits as part of a supportive team.

Competenze

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Mansioni

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Conoscenze

Customer service

Flexible schedule

Communication

Detail oriented

Teamwork

Descrizione del lavoro

TJ Maxx in Fredericksburg, VA is hiring for a front-line associate. You will deliver an exceptional customer experience, ring sales, and support store operations to ensure a clean, organized shopping environment. Cross-training across departments may occur to meet business needs.

We value strong communication, attention to detail, and the ability to multitask in a fast-paced setting. The role offers competitive pay, associate discounts, and access to TJX benefits as part of a supportive team.