Retail & Customer Experience Specialist

The TJX Companies, Inc.; Fort Wayne (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Paid holidays

Employee assistance

Life insurance

Dental/vision

Scholarship program

Adoption assistance

Job summary

TJ Maxx in Fort Wayne, IN is seeking a Store Associate to deliver exceptional customer service, process transactions, and maintain a clean, organized sales floor. This role may be cross-trained to support multiple areas of the store and to promote loyalty programs.

The successful candidate will demonstrate strong communication, organization, and multitasking abilities, and be comfortable lifting objects as needed.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask.
• Responds well to changes or unexpected situations.
• Ability to lift heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Rings purchases and returns accurately and counts change back to customer.
• Maintains and upholds merchandising philosophy and follows established procedures.
• Processes and prepares merchandise for the sales floor.
• Participates in store recovery and safety efforts.
• Maintains cleanliness and organization of the store.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Adaptability

Teamwork

Retail experience

Job description

TJ Maxx in Fort Wayne, IN is seeking a Store Associate to deliver exceptional customer service, process transactions, and maintain a clean, organized sales floor. This role may be cross-trained to support multiple areas of the store and to promote loyalty programs.

The successful candidate will demonstrate strong communication, organization, and multitasking abilities, and be comfortable lifting objects as needed.