Retail Associate: Customer Experience Specialist

The TJX Companies, Inc.; Holland (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in Holland, OH, offering a role focused on delivering a highly satisfying customer experience across the sales floor.

You will handle transactions, promote loyalty programs, and maintain clean, organized shelves while supporting store-wide standards and safety guidelines. This position emphasizes teamwork, adaptability to shift changes, and the ability to assist in multiple store areas as needed.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience.
• Ring customer purchases/returns accurately and count change.
• Promote credit and loyalty programs.
• Maintain and follow merchandising standards.
• Prepare merchandise for the sales floor.
• Participate in store recovery and cleanliness.
• Support loss prevention and safety initiatives.
• Perform other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multitasking

Adaptability

Physical strength

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in Holland, OH, offering a role focused on delivering a highly satisfying customer experience across the sales floor.

You will handle transactions, promote loyalty programs, and maintain clean, organized shelves while supporting store-wide standards and safety guidelines. This position emphasizes teamwork, adaptability to shift changes, and the ability to assist in multiple store areas as needed.