Retail Customer Experience Specialist

THRIFT TOWN STORES, LLC; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Supportive team environment

Training and development

Dynamic workplace

Job summary

THRIFT TOWN STORES, LLC is seeking a motivated, customer-focused retail professional to join our team in a welcoming shopping environment in Austin, Texas. You will help create a positive experience, support daily store operations, and contribute to an organized, efficient workplace.

The role emphasizes friendly service, product knowledge, accurate transactions, and teamwork in a fast-paced setting with flexible hours including evenings, weekends, and holidays.

Qualifications

• Excellent communication and people skills.
• Ability to handle cash and math tasks accurately.
• Dependable, organized, and detail-oriented in a fast-paced retail environment.
• Willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Greet customers warmly and provide helpful, courteous service throughout the shopping experience.
• Assist customers with product questions, recommendations, and locating merchandise.
• Process sales transactions accurately and efficiently at the point of sale.
• Maintain a clean, organized, and visually appealing sales floor and checkout area.
• Restock shelves, replenish merchandise, and assist with product rotation as needed.
• Support inventory management tasks, including receiving, labeling, and organizing stock.
• Handle customer concerns professionally and elevate issues when appropriate.
• Work collaboratively with team members to meet store goals and ensure smooth daily operations.
• Follow company policies, procedures, and safety standards at all times.

Skills

Strong communication

Interpersonal skills

Cash handling

Flexibility

Detail-oriented

Job description

THRIFT TOWN STORES, LLC is seeking a motivated, customer-focused retail professional to join our team in a welcoming shopping environment in Austin, Texas. You will help create a positive experience, support daily store operations, and contribute to an organized, efficient workplace.

The role emphasizes friendly service, product knowledge, accurate transactions, and teamwork in a fast-paced setting with flexible hours including evenings, weekends, and holidays.