Retail Customer Experience Specialist

Family Dollar Stores Of North Carolina LLC; Aulander (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate to join our team in Aulander, NC, delivering a great shopping experience for every customer. You will assist with questions, manage transactions, and help maintain store standards.

The role emphasizes friendly interactions, security of cash, stocking, and merchandise recovery, with duties including unloading trucks and keeping the store clean. Part-time position offering benefits and opportunities to grow.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail or customer service experience preferred.
• Able to follow instructions and interpret operational documents.
• Able to lift 30–50 lbs and perform physical tasks as needed.
• Excellent customer service and communication skills.
• Strong organizational and problem-solving abilities.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication skills

Teamwork

Organizational skills

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to join our team in Aulander, NC, delivering a great shopping experience for every customer. You will assist with questions, manage transactions, and help maintain store standards.

The role emphasizes friendly interactions, security of cash, stocking, and merchandise recovery, with duties including unloading trucks and keeping the store clean. Part-time position offering benefits and opportunities to grow.