Retail Customer Experience Pro

The TJX Companies, Inc.; Grove City (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Scholarship program

Adoption assistance

Job summary

TJX Companies operates a vibrant Grove City, OH store where team members deliver exceptional customer service and maintain a clean, organized shopping environment. You may work across different store areas to support daily operations and store goals.

The role emphasizes customer engagement, adherence to policies, and participation in credit/loyalty programs and loss-prevention practices. A flexible schedule is required to meet business needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Ring purchases/returns and manage cash according to procedures.
• Promote credit and loyalty programs.
• Process merchandise for sales floor and participate in store recovery.
• Uphold merchandising standards and comply with labor policies.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

TJX Companies operates a vibrant Grove City, OH store where team members deliver exceptional customer service and maintain a clean, organized shopping environment. You may work across different store areas to support daily operations and store goals.

The role emphasizes customer engagement, adherence to policies, and participation in credit/loyalty programs and loss-prevention practices. A flexible schedule is required to meet business needs.