Retail Customer Experience Pro

The TJX Companies, Inc.; Tyler (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. in Tyler, TX is hiring a customer-focused associate to deliver an exceptional shopping experience. You will engage with customers, assist with purchases and returns, maintain a clean store environment, and support merchandising and loss-prevention standards.

We value teamwork, adaptability, and reliability. The role involves lifting items, flexible scheduling, and contributing to a positive store culture. Benefits and opportunities for growth are provided.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Lifting heavy objects

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. in Tyler, TX is hiring a customer-focused associate to deliver an exceptional shopping experience. You will engage with customers, assist with purchases and returns, maintain a clean store environment, and support merchandising and loss-prevention standards.

We value teamwork, adaptability, and reliability. The role involves lifting items, flexible scheduling, and contributing to a positive store culture. Benefits and opportunities for growth are provided.