Retail Customer Experience & Merchandising Associate

TJX; Oxnard (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical, dental and vision coverage

Health Savings Account (HSA)

Life insurance

Short/long-term disability

Paid holidays/vacation/sick

Credit union

Referral bonuses

Adoption assistance

Scholarship program

Cell phone discounts

Job summary

TJX is seeking a team-oriented associate for Marshalls Store 0421 in Oxnard, CA. You will deliver a high-quality customer experience, handle transactions, promote loyalty programs, and keep the sales floor organized and clean.

The role requires strong communication, multitasking, and the ability to lift items as needed. A competitive hourly wage starts at $16.90–$17.40, with benefits and opportunities for growth.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with customers and teammates.
• Rings purchases/returns and counts change back per procedures.
• Promotes credit and loyalty programs.
• Prepares merchandise for the sales floor according to procedures.
• Maintains store cleanliness and recovery standards throughout the day.
• Assists in store safety, shrink reduction, and proper labor law adherence.
• Supports cross-training to different store areas as needed.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Lifting objects

Loss prevention awareness

Job description

TJX is seeking a team-oriented associate for Marshalls Store 0421 in Oxnard, CA. You will deliver a high-quality customer experience, handle transactions, promote loyalty programs, and keep the sales floor organized and clean.

The role requires strong communication, multitasking, and the ability to lift items as needed. A competitive hourly wage starts at $16.90–$17.40, with benefits and opportunities for growth.