Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Mount Airy (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Job summary

The TJX Companies, Inc. seeks a Store Associate at our Mount Airy, MD location to deliver exceptional customer service, maintain a clean and organized store, and support daily operations.

You will help customers, process transactions, and participate in merchandising and safety programs with a team-focused culture. Ideal candidates will have strong communication and organizational skills, the ability to multitask, and a willingness to work flexible hours to meet business needs.

Qualifications

• Demonstrated customer service experience in retail
• Clear communication and organizational skills
• Ability to multitask and adapt to changing priorities
• Capable of maintaining accuracy and attention to detail under pressure
• Team-oriented with a respectful attitude toward colleagues and customers

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store environment
• Ring up purchases, process returns, and handle cash accurately
• Promote credit and loyalty programs to customers
• Support merchandising and loss prevention standards while following procedures
• Participate in store recovery, safety, and housekeeping tasks
• Assist in various store areas as needed to meet business demands
• Maintain compliance with labor laws and company policies

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Adaptability

Lifting

Job description

The TJX Companies, Inc. seeks a Store Associate at our Mount Airy, MD location to deliver exceptional customer service, maintain a clean and organized store, and support daily operations.

You will help customers, process transactions, and participate in merchandising and safety programs with a team-focused culture. Ideal candidates will have strong communication and organizational skills, the ability to multitask, and a willingness to work flexible hours to meet business needs.