Customer-First Cashier & Merchandising Associate

The TJX Companies, Inc.; Hagerstown (MD); Sur place; USD 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Résumé du poste

The TJX Companies, Inc. in Hagerstown, MD is seeking a customer-focused Retail Associate. You will engage with customers, process purchases, maintain store standards, and support loss prevention and merchandising procedures.

You’ll work flexible hours, join a diverse team, and benefit from our broad associate perks and growth opportunities within TJX’s off-price family. This role emphasizes exceptional service, teamwork, and adaptability in a fast-paced retail environment.

Qualifications

• Excellent customer service skills and ability to engage with a diverse customer base.
• Flexible schedule to support business needs and store hours.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask effectively in a busy retail environment.
• Capable of adapting to changes in direction or procedures.
• Ability to lift heavy objects with or without accommodation.

Responsabilités

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Connaissances

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability to changes

Lifting ability

Teamwork

Retail experience

Description du poste

The TJX Companies, Inc. in Hagerstown, MD is seeking a customer-focused Retail Associate. You will engage with customers, process purchases, maintain store standards, and support loss prevention and merchandising procedures.

You’ll work flexible hours, join a diverse team, and benefit from our broad associate perks and growth opportunities within TJX’s off-price family. This role emphasizes exceptional service, teamwork, and adaptability in a fast-paced retail environment.