Retail Merchandise Associate | Customer Experience

The TJX Companies, Inc.; Chicago Ridge (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

Marshalls at The TJX Companies, Inc. is hiring a store associate to deliver a highly satisfying customer experience across our vibrant store. You will engage with customers, maintain an organized sales floor, and support loss prevention and merchandising standards.

You may be cross-trained to assist in multiple areas to meet business needs. Join a Fortune 100 company known for diversity and opportunity. The role offers a flexible schedule, associate discounts, and a strong benefits package

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

Marshalls at The TJX Companies, Inc. is hiring a store associate to deliver a highly satisfying customer experience across our vibrant store. You will engage with customers, maintain an organized sales floor, and support loss prevention and merchandising standards.

You may be cross-trained to assist in multiple areas to meet business needs. Join a Fortune 100 company known for diversity and opportunity. The role offers a flexible schedule, associate discounts, and a strong benefits package