Retail Customer Experience Lead (Flexible Schedule)

The TJX Companies, Inc.; Town of Ithaca (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking a dedicated associate in Ithaca, NY to deliver outstanding customer experiences and maintain a clean, organized sales floor.

You may be cross-trained across store areas to support business needs, while adhering to operational, merchandise, and loss-prevention standards. You will engage customers, promote loyalty programs, and contribute to a positive store culture with integrity and teamwork.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Deliver highly satisfied customer experiences by engaging with customers and maintaining an organized store environment.
• Ring purchases and returns accurately and follow cash handling procedures.
• Promote credit and loyalty programs and uphold merchandising standards.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Attention to detail

Job description

The TJX Companies, Inc. is seeking a dedicated associate in Ithaca, NY to deliver outstanding customer experiences and maintain a clean, organized sales floor.

You may be cross-trained across store areas to support business needs, while adhering to operational, merchandise, and loss-prevention standards. You will engage customers, promote loyalty programs, and contribute to a positive store culture with integrity and teamwork.