Retail Customer Experience Coordinator

The TJX Companies, Inc.; Salisbury (MD); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Scholarship program

Job summary

HomeGoods in Salisbury, MD seeks a customer-focused team member to deliver a highly satisfied shopping experience. You will ring purchases, support store operations, promote credit and loyalty programs, and help maintain a clean, organized sales floor.

We value flexibility, strong communication, and the ability to multi-task in a fast-paced retail environment. Retail experience is preferred; competitive pay and benefits offered, including associate discounts and a 401(k) plan.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication skills

Flexibility

Multi-tasking

Attention to detail

Teamwork

Job description

HomeGoods in Salisbury, MD seeks a customer-focused team member to deliver a highly satisfied shopping experience. You will ring purchases, support store operations, promote credit and loyalty programs, and help maintain a clean, organized sales floor.

We value flexibility, strong communication, and the ability to multi-task in a fast-paced retail environment. Retail experience is preferred; competitive pay and benefits offered, including associate discounts and a 401(k) plan.