Seasonal Retail Associate - Customer Experience

The TJX Companies, Inc.; Westminster (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

HomeGoods, a division of The TJX Companies, invites applicants to deliver a highly satisfied customer experience in a fast-paced retail setting. You will engage with customers, process transactions, and uphold store standards while supporting loss-prevention and safety programs.

The role emphasizes flexible scheduling, strong communication, and teamwork, with opportunities to learn, grow, and contribute to a positive store culture at our Westminster, MD location.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

HomeGoods, a division of The TJX Companies, invites applicants to deliver a highly satisfied customer experience in a fast-paced retail setting. You will engage with customers, process transactions, and uphold store standards while supporting loss-prevention and safety programs.

The role emphasizes flexible scheduling, strong communication, and teamwork, with opportunities to learn, grow, and contribute to a positive store culture at our Westminster, MD location.