Retail Customer Experience Champion

The TJX Companies, Inc.; Leominster (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care FSA

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

Marshalls in Leominster, MA, part of the TJX family, is hiring to deliver a superior customer experience in a fast-paced store. You’ll engage customers, process purchases, and uphold safety and cleanliness while supporting merchandising and loss-prevention goals.

Applicants should have strong customer service, adapt to changing situations, and work a flexible schedule. Starting pay ranges from USD 16.25 to 16.75 per hour, with eligibility for benefits and discounts.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Ring purchases/returns and handle cash accurately.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Support store recovery and maintain cleanliness and safety.
• Assist in labor and safety compliance and other duties as assigned.

Skills

Excellent customer service skills

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adapt to changes

Lift heavy objects

Teamwork with peers

Job description

Marshalls in Leominster, MA, part of the TJX family, is hiring to deliver a superior customer experience in a fast-paced store. You’ll engage customers, process purchases, and uphold safety and cleanliness while supporting merchandising and loss-prevention goals.

Applicants should have strong customer service, adapt to changing situations, and work a flexible schedule. Starting pay ranges from USD 16.25 to 16.75 per hour, with eligibility for benefits and discounts.