Retail Customer Experience Champion

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health/dental/vision

Job summary

HomeGoods at The TJX Companies, Inc. in Jacksonville, FL is seeking a customer-focused team member to deliver an outstanding shopping experience. You will engage with customers, maintain a clean store, and support merchandise and loss-prevention standards across the sales floor.

You should be flexible, able to multi-task, and work with peers to meet store goals. Prior retail experience is preferred; benefits include associate discounts and a competitive salary and benefits package.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Job description

HomeGoods at The TJX Companies, Inc. in Jacksonville, FL is seeking a customer-focused team member to deliver an outstanding shopping experience. You will engage with customers, maintain a clean store, and support merchandise and loss-prevention standards across the sales floor.

You should be flexible, able to multi-task, and work with peers to meet store goals. Prior retail experience is preferred; benefits include associate discounts and a competitive salary and benefits package.