Retail Customer Experience Associate (Part-Time)

Dollar Tree, Inc.; Culpeper (VA); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Dollar Tree, Inc. is hiring a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, and ensure the store remains stocked, clean, and safe for customers and teammates.

The role requires strong communication, problem-solving, and customer service skills, with physical tasks including lifting up to 50 lbs and frequent movement around the store.

Formación

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilidades

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Conocimientos

Customer service

Communication

Problem solving

Organizational skills

Relationship management

Educación

High school diploma or equivalent

Descripción del empleo

Dollar Tree, Inc. is hiring a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, and ensure the store remains stocked, clean, and safe for customers and teammates.

The role requires strong communication, problem-solving, and customer service skills, with physical tasks including lifting up to 50 lbs and frequent movement around the store.