Retail Customer Experience Associate — Part Time

Dollar Tree, Inc.; Romeoville (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Romeoville, IL is seeking a Part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock merchandise, and keep the store clean and organized.

The role emphasizes safety, respect, and teamwork with coworkers and leaders; prior retail or service experience is valued, and some lifting is required.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and coworkers.
• Ensure cleanliness of the store, bathrooms, floors, and trash disposal.
• Other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Romeoville, IL is seeking a Part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock merchandise, and keep the store clean and organized.

The role emphasizes safety, respect, and teamwork with coworkers and leaders; prior retail or service experience is valued, and some lifting is required.