Retail Customer Experience Associate - Part-Time

Dollar Tree; Plainville (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

More benefits

Job summary

Family Dollar in Plainville, MA is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, and help with stocking and merchandising.

This role requires strong customer service, good communication, and the ability to lift up to 50 lbs. Part-time positions are available with opportunities to learn and grow within the store environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. with frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Cash handling

Communication

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Plainville, MA is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, and help with stocking and merchandising.

This role requires strong customer service, good communication, and the ability to lift up to 50 lbs. Part-time positions are available with opportunities to learn and grow within the store environment.