Retail Customer Experience Associate (Part-Time)

Dollar Tree

Blacksburg (VA)

On-site

USD 16,531 - 22,041

Part time

14 days+

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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, and help keep the store stocked and clean.

You’ll process unloading of merchandise and maintain a safe, respectful environment for all customers and teammates. The role emphasizes strong customer service, organization, and the ability to follow instructions while performing duties across the store.

Qualifications

  • High school diploma or equivalent preferred.
  • Prior retail, hotel, restaurant, grocery, or drug store customer service experience preferred.
  • Ability to follow instructions and interpretOperational documents.
  • Must lift 30–50 lbs and handle walking, standing, stooping, kneeling, climbing, pushing and pulling.
  • Excellent customer service and relationship management skills.
  • Strong organizational and communication abilities.
  • Strong problem-solving and decision-making skills.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions at assigned cash register.
  • Maintain cash security and protect company assets.
  • Keep the store well-stocked and recover merchandise.
  • Receive merchandise and assist with unloading trucks and replenishment.
  • Maintain a safe, respectful environment with professional interactions.
  • Keep store clean and presentable, including bathrooms and floors.
  • Other duties as assigned.

Skills

High school diploma
Retail customer service
Instruction following
Physical stamina
Customer relationship
Organization
Communication
Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, and help keep the store stocked and clean.

You’ll process unloading of merchandise and maintain a safe, respectful environment for all customers and teammates. The role emphasizes strong customer service, organization, and the ability to follow instructions while performing duties across the store.

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