Retail Customer Experience Associate II

Dollar Tree, Inc.; Santee (CA); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Santee, CA is seeking a Customer Service Associate II to assist with daily store operations, merchandising, and front-end support. You will maintain a clean, welcoming environment and handle cash transactions with care while delivering friendly service to customers.

Requirements include a high school diploma or equivalent and prior retail customer service experience. The role is part-time and emphasizes reliability, teamwork, and strong communication.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock as needed.
• Maintain store cleanliness, bathrooms, floors, and overall presentation.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Integrity

Cash handling

Follow instructions

Strength & stamina

Math skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Santee, CA is seeking a Customer Service Associate II to assist with daily store operations, merchandising, and front-end support. You will maintain a clean, welcoming environment and handle cash transactions with care while delivering friendly service to customers.

Requirements include a high school diploma or equivalent and prior retail customer service experience. The role is part-time and emphasizes reliability, teamwork, and strong communication.